Eharmony Customer Service Contact Number

Eharmony offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Eharmony, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Eharmony customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Eharmony has shown its customer service address detail for its customers that are shown below.
Address detail : 2401 Colorado Avenue Suite A200 Santa Monica, California, 90404, United States
customer service number : +1-(626)-795-4814

Eharmony Customer Service Number

Email address : [email protected]
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Eharmony.
Name :
Email :

Comments (58) on Eharmony

Susan PRICE:

I want to start questionate over, but don't know how. Ive just begun a profile. Not complete. I canceled hoping I could start new, but that doesn't help.Posted on Sep 11, 2016


I am disgusted w what money I paid through the nose Hopi g that thus site would be talk you claim it to be its all scammers far! Guys 2)2 cross the us that is not realistic what soever!! Other people I have finally opened up to about this site have toked me such stories as well! I am quite sure there are guys in my area cause I see them on other free sites do I am sure there are some paying your ridiculous fees to be on here as well. I am checking in w a friend who is going to investigate you folks for me very very displeased in the lack of ways to reach you get a refund of unpaid $$ etc.. never will I recommend this site after my horrible experience here good day.Posted on Sep 08, 2016

Tracy Wheeler:

I want to cancel my account I have been emailing you over and over again more than once I can't access the way it says to cancel it because I am using my phone please cancel my account today thank you.Posted on Aug 27, 2016


When I joined E-Harmony, my idea is to meet a man locally or within 5-10 miles from Lyndhurst New Jersey. All the matches sent to me from E-Harmony are not local nor within 5-10 miles from Lyndhurst New Jersey. Can you resolve this for my matches. I'm very disappointed with E-Harmony. From the TV commercials, seems like a Pleasant site.. Thank You. Posted on Aug 21, 2016

Christina Wolfe:

Hello, I tried to discontinue my service and can't figure it out. I was told by someone in your company to wait until August 13 or later because that's when my contract expires. I do not want to be billed for more automatic renewals. I would also like my profile taken off your site please. Thank you Christina WolfePosted on Aug 15, 2016

Antonia Montesano:

Hello, my name is ANTONIA MONTESANO and I am trying to reach yo to 1- 626-795-4814 and I canĀ“t contact e-Harmony, because I want to cancel my subscription. my telephone # is 786-470-5420 and my email is [email protected] Antonia Montesano 8/5/2016Posted on Aug 05, 2016


I forgot my password, says my email is wrong well it is not always had it. I sent in request for forgotten password no help yet!Posted on Jul 31, 2016

keith romer:

i have asked before to have my profile and my email removed from your site please do so. thanks.. [email protected]Posted on Jul 31, 2016

k smith:

I have on going problems with this company i have tried calling several numbers listed to speak with someone. I cancelled and still being charged! This is the second time this has happened. I want a immediate response confirming the following 1. my cc will be credited 4 the 9.95 charge that was billed 07-29-16. i want my subscription completely cancelled immediately! BY the comments i have read this company has ongoing customer service problems!Posted on Jul 30, 2016

Sharon Robertson:

My name is incorrect on my profile. I cannot edit it to correct it. It should be Sharon not Sharn. Please help. Sharon RobertsonPosted on Jul 24, 2016


I signed up for your special membership price last night and it is still telling me to pay although it already went through pay pal. Why do I do?Posted on Jul 20, 2016

Dante Rosini:

I have been waiting a refund for my account which I have never received. I've tried to contact several phone numbers for customer service and can not get through. I am getting pissed.Posted on Jul 13, 2016

Richard Thorn:

I have been charged for over a year. Don't not want to continue this service. I didn't charge my card so no payment could be taken out. When I paid on my card you took out another payment. STOP.Posted on Jul 13, 2016


Where does one get the much advertised free weekend? Spent a few hours and ??? Not even going to think about signing up for a membership if the sites this difficult. Why is there no direct help link or link to customer service on the site?Posted on Jul 06, 2016


I joined months ago and haven't been able to get into my account. I know it's an email and password issue, bit haven't been able to fix it without your help. Please call me or send me your customer service number. I wold like to access my account now. Thanks, Cheryl SherrellPosted on Jul 03, 2016

Saberlina Siregar:

I have disconnected with e-harmony very long time ago since last year, however suddenly I received a charge of USD 33.51 from my credit card for automatic renewal. I NEVER set the billing too auto renewal. I called the number but never get through. This is so irritating. I want a full refund, PLEASE!!Posted on Jul 01, 2016


I need to change my email due to change in internet providers. The email ([email protected]) is already associated to an account which is also mine (a trial membership) Any help would be appreciated.Posted on Jun 23, 2016


I'm trying to unsubscribe to my eHarmony account I no longer want to be on it I have found somebody else but I'm trying to cancel this and it's extremely hard can you guys please get in touch with me on my email account my name it's Darlene haydock I no longer want to be on eHarmony.Posted on Jun 18, 2016


Please stop sending me emails: [email protected]Posted on Jun 17, 2016

Jodie Deen Cooper:

good morning, I can never get into my account and have been trying to cancel my account. none of your numbers is working and I refers to pay any more services please contact me as soon as possible to rectify this situation and I would like a refund since I can not ever get into my account and am not able to cancel. Please call me ASAP to rectify this. Jodie Cooper 814-720-2754 or 814-807-0985 ThanksPosted on May 16, 2016

jodie Cooper:

I can not get into my account can't remember my sign in information and want to cancel my service.Posted on May 16, 2016

Maureen Goldstein:

Last night I received a message that Alan from Tampa Palm had messaged me, but when I went to e-harmony shortly thereafter, not only was there no message, but there was no Alan from Tampa Palms. I had sent him a smile about a week or 2 ago, and this was the first response I received, but as I said there was no message and no Alan from Tampa Palms. Could you please clarify? Thanks Maureen Gold stein.Posted on May 11, 2016

Kim Hess:

I have not been able to log on to the app in forever to an app error on your and you can see my last activity date. I want a full refund and account closed.Posted on May 01, 2016

Anthony Truncale:

having a problem logging in need help would like to speak with a person to resolve this problem. please contact me at 908-247-5091 eastern time after 4 pm.Posted on May 01, 2016

Tony Cooper:

I want my account Cancel An my money back. I opened it today & I have tried to call the number on this site of 1-626-795-4814 & it doesn't go threw. Why?Posted on Apr 13, 2016

Joy Stephenson:

Two months ago I requested to be removed from your service. It appears that someone doesn't get it as I have been charged for you service once again this month. By my calculations you now owe me a refund for 2 months. Contact me ASAP! 910-523-7819.Posted on Apr 12, 2016

Egla Maiyo:

Please cancel my Subscription Egla Maiyo. It was created 1 day ago without my knowledge. ThanksPosted on Apr 10, 2016


I am trying to stop auto renew and cancel my account delete account and data from you the system. This is a sorry site and full of traps and deadens so people cannot access and make these changes to their accounts. Close account!!Posted on Apr 10, 2016

Daniel Lightbourn:

I cannot access the free promotion for this weekend. What is the promotional code, please?Posted on Apr 09, 2016


Visited your site but never singed up for service. I want your company to stop sending any kind of email to me. Stop all the contact from your company to my address ASAP [email protected] Sara 92612Posted on Apr 08, 2016

Randall McKissack:

I have cancelled email keeps coming and better stop or I will complain were it will effect E-harmony. Posted on Apr 08, 2016

charla mccray:

Joined e-harmony thinking it was a browsing site for the money that's charged but I learned its not and I want to cancel my subscription immediately and refund the total amt of 39.90.Posted on Apr 05, 2016

Rita Wells:

Someone has signed up on your site using my email address and middle name! I want this taken care of immediately! I am not single! I have no intention of being single. Please take this down!Posted on Mar 26, 2016

Ida Jones:

Never never got sufficient information on my pass code I forgot can't check my emails what you mean lord can talk to a person.Posted on Mar 18, 2016

gary pitman:

I've asked for one tear to have my profile off web site have contacted my legal supporter an need to be taking off list. please get back as soon as possible.Posted on Mar 17, 2016


I think profile for Robert has been hacked. Its the same email i received from Alan whose profile was hacked.Posted on Mar 14, 2016


Hi there, I have paid 44.85 dollars today for 3 months it was special offer through pay pal. The email I have unused on pay pal is [email protected] I need my account reactivated so I can read my mails.Posted on Mar 11, 2016

Lois Watts:

No one should have to search for contact info! It should be readily accessible to all members! I joined yesterday and you are posting matches much younger than I asked for. I'm not very happy so far! If this isn't rectified soon I want a full refund!Posted on Mar 11, 2016


I cancelled my account but I was charged today for continued service. I do not wish to continue service how do I get reimbursed for the transaction.Posted on Mar 10, 2016


Can't log in. Keeps taking me back to the log screen. I paid for the three months already and when I tried logging on the e harmony app it says my marital status won't allow me to use your services. I PAID for your services. I am single and stated that. Fix This please it is very unprofessional. If not resolved I will be contacting my lawyer.Posted on Mar 01, 2016


Hello, I signed up for the free 4 day trial on February 21.Today was my first day, 2-25 of the one month subscription i signed up for. I want to cancel my entire subscription and want a full refund. I signed up for one month only! Today i received a message from you that your company signed me up for 3 full months and put me on a plan. I DO NOT WANT YOUR PLAN OR YOUR SERVICE. Cancel it immediately and refund my $39.95. I believe this is a shifty, dishonest scheme and you are roping people in. I wont be one of them. I would appreciate a return email stating you have received this and will be refunding my money. If you do not respond I will take legal action and involve the media if need be. Shame on you e-harmony!Posted on Feb 26, 2016

Debbie Scofield:

I have been trying to cancel my account with E-harmony for weeks now. I am so frustrated that I am nearly ready to seek legal help. I have been unable to log into my account and have tried to get help from the company. I no longer live in Boise Idaho and need to cancel as I have been emailed that you will be charging me again. Please cancel me immediately. [email protected] com Debbie ScofieldPosted on Feb 24, 2016

Craig B Caldwell:

Some party in Bristol TN, is using e-Harmony to scam your clients. You matched me with one female, a Quinn Baird, claiming Baltimore MD as home. She wanted to go straight to e-mail, and also gave me a number to text her. (423) 742-7401. Once we started talking, she hooked me into WhatsApp, saying it would be easier to reach her. Turns out, she wanted $$$ to cover flight, passport, and visa to get her stateside, from Istanbul, Turkey. For a short time, and a limited loss, I fell for it. But, cut my losses, just in time! She has moved on from e-Harmony, but her match # for me, started with 140.... Not sure what you can do about this, but I feel you needed to know how your service is being abused!Posted on Feb 21, 2016

Tress valtri:

I also can't get through to the phone numbers that I recently was able to get in touch with. They both cut my phone right off immediately. Yes this company is a big scam it will not let me turn my membership off. They take your credit card then will not let you turn your account off. They tell you you get free days to try it out then they don't let you shut it off. Do not sign up with this company is a scam they won't answer your calls after you sign up the same number you spoke to them on previously.Posted on Feb 11, 2016


I have been trying to get on the website for days!!! I can't onto the site no matter what I do!! I want to cancel and can not it!!! I can navigate all over my computer but eHarmony! I am very disappointed in the website!! It is the most expensive I've seen, and with little results!Posted on Feb 08, 2016

Daneille Stenehjem:

My service has been interrupted 3 times since starting in November. I received a credit for one month, bt the problem keeps happening. I wish to cancel, and cannot reach yo through any phone nmber I can find. Please contact me!! Danielle 509-392-2848Posted on Feb 08, 2016

Francoise kabore:

Eharmony charged my credit card while my auto renew is turned off. I am not a part of eharmony anymore. How can I have my money black .Posted on Feb 05, 2016

Nance Ennis:

Ok, I have been a member since 7/15 and my membership is supposedly done in July 2016. My site keeps telling me that i need to Restart my membership. What's up with that? I DO NOT want an automatic renewal, it says i am getting one. I want my membership p 7/16. DO NOT RENEW ME!!!!! If I see a renewal fee on my credit card, I will dispute it. Sincerely, Nance J. EnnisPosted on Feb 02, 2016

Scottie Cordeiro:

Good morning, I am experiencing trouble logging into my account on my desktop computer. It says email address or password is incorrect. However, I know for certain they are both correct and it allows me to log into the acct on my mobile device. Please email me as soon as possible. Thanks.Posted on Jan 21, 2016

Catherine Smith Hagmann:

Dear Sirs: Please note that you have an active scammer on your site. He calls himself Reece Holiday, [email protected] I was a victim of his on plenty of fish. Since he gave me his email and password, I was able to see that he has now established a profile on your site. I did report him to as well as the other sites he was or is using.Posted on Jan 20, 2016

Dennis T. Gordon:

There is no way to contact you by phone. I want all my profiles removed from you service. I am not paying any subscription, Please contact me and send a phone number. Dennis T. Gordon C 360-431-3621 H: 360-849-4470Posted on Jan 04, 2016


Hi, I recently signed up with eharmony. I had a promo code and wanted to apply to the total but it charged me before i could. Can you adjust my account? I refuse to pay over $70 esp for the dirt bag selection. I have been matched to so far.Posted on Jan 02, 2016

Sara Johns:

I am having a problem with billing, it seems near impossible to get a working phone number. I just need to make sure you aren't going to bill me today! Why is it so hard to speak to a human? Please have someone contact me TODAY.Posted on Dec 17, 2015

Carol Emanuel:

Hi there, i cannot access my account ever. I have changed my password numerous times and spent many hours on the phone trying to rectify the situation but nothing seems to work. I am requesting a refund. also. I got an email yesterday saying that someone named tom from montecito was interested in me and when i went on a search..since i could not get into my own account. Since i never can get into my own account, there was no tom from montecito on your site. please refund me thanks CarolPosted on Dec 14, 2015

rosemary lucas:

You have charged me to sign up for 6 months. I did not want this at all. Only wanted to try and eharmony was free. I don't want to be on this site and be charged installment of $71 each.Posted on Dec 10, 2015

Peter Viviano:

I am trying to renew eharmony by phone. Yesterday I was able to speak to someone at 626 795 4814. Today that number is not working . The 877 658 4814 number is giving me a service that can only renew me by taking over sharing my computer. while they we doing that i couldn't log into my account and they told me it was because i have a Koobface virus. They wanted to transfer me tech trager inc and for $300 they were going to fix the problem. I became suspicious and declined. When i closed them out of my computer i was able to sign on to my eHarmony account again. In the past i was able to speak to an eHarmony representative that could discuss my current options and renew my subscription. Please help me to understand what is going on. Peter.Posted on Dec 06, 2015

Kathy Weithman:

I think it's really rude to have people signing up on weekends, being unable to receive matches, and having no one to answer the call to take care of problems. Please call me and fix whatever is causing the technical problem. Kathy 810-444-30**Posted on Nov 30, 2015

Robert Love:

Mr. Warren, Your company is by far the biggest ripoff in online dating! Your pricing is outrageous and when I attempted to cancel, you wanted full payment and i am not sure how you sleep at night. I will be sure to let everyone. I am associated with in Business, personal and otherwise how you ripped me off, and to avoid doing business with such an unethical company.Posted on Nov 12, 2015

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